• Strong power
• High efficiency
• Quieter, lighter, smoother
• Revolutions: 300±10rpm
• Pure electric power range : over 19 miles
• Pedal assist (When pedaling, the motor will provide power to assist in riding)
• Throttle control
• Speed: 25 mph, Class 2 ebike

Upgraded 36V 12.5AH lithium-ion Battery

• High energy density
• 400-600 cycles service life
• Up to 20+ mile range
• An 18-month warranty
• Pure electric power mileage : over 19 miles

26" x 4.0 Anti-skidding FAT FIRES

• Tire: 26 4.0 Anti-skidding, adapts to snow, sand and other complex topography
• Inner tube: 26 x 4.0/4.9
• Valve stem: American standard size
• attached: valve cap

DUAL DISC BRAKE 

• Outage braking system and mechanical braking system works along both lines, providing security for your trip.
• Comes with pedal assist and walk assist model
• Powerful braking

Aluminum Alloy Frame

Lightweight and compact, Head tube Ø50*Ø50*150L. The pipe heterotypic Ø27.4* 2.2T*490L.

Ergonomic Seat

• More comfortable cushion
• Note: The height of the handlebar is not adjustable, and we do not recommend that customers modify them. If you need to refit, please go to a professional bicycle shop for help.

 What's In The Box

• 1 x Ecotric Fat Tire Beach Snow Electric Bike-Matt Black
• 1 x Lithium-Ion Battery
• 1 x Kit Box
• 2 x Pedals
• 1 x Display
• 2 x Keys
• 1 x Tool Kit
• 2 x Reflectors
• 1 x Owner’s User Manual

WARRANTY

To make a warranty claim always keep handy the E-Bike model, date of purchase, E-Bike serial number as well as the original order number from our website.

Every ECOTRIC electric bicycle purchased on our website comes with an 18 months warranty ( In the period of 18 months from purchase by Official Authorized Store) against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display.

This warranty applies only to the original buyer of the ECOTRIC bicycle and is not transferable under any circumstances.The original buyer refers to the buyer who can provide the order number.

This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturer’s specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

It is important that you register within 30 days after the original purchase to activate the warranty, all fields are required to successfully submit your registration form.

TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY, PLEASE REGISTER YOUR BIKE HERE.

TERMS AND CONDITIONS OF THE WARRANTY

For your reference, please refer to below comprehensive warranty:

1. Frame – are warranted to be free from defects in material or workmanship for 18 months from purchase by Official Authorized Store. Paint finish is considered consumable and is not part of the warranty.
2. Display, Controller and Motor Assembly – are warranted to be free from defects in material or workmanship for a period of 18 months from purchase.
3. Original Batteries – Provide free warranty service from defects in material or workmanship for a period of 18 months from the date of purchase.

The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
4. General: The bicycle is backed up by a 18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.

5. Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lever, brake caliper,brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

Exclusions: The other parts are Normal wear parts which are excluded from this warranty.
If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.
Please note that for warranty issues, the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts.

If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
Always follow care and preventive maintenance procedures.
Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.
The warranty will be voided by any of the following circumstances:

1. Failure to follow all directions or recommendations listed in the user manual.
2. Cycling collision, accident or vehicle damage caused by careless parking 
3. Acts in violation of laws 
4. Never registered your ebike or cannot provide the order number
5. DIY repairs on electronics
6. Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
7. If the bicycle is used as rental unit 
8. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
9. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
10. Overloading beyond recommended capacity .
11. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
12. If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
13. If vehicle is used in competitions or racing.
14. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
15. Use of other components not approved by the manufacturer.
16. Damages resulted from improper care and handling.

Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.
For any questions about your warranty or to make any claims please contact ECOTRIC bikes at:

Email: service@ecotric.com
Address: 2376 Davis Ave,Hayward, CA 94545

100% Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Shipping 

Shipping Policy

Most of our warehouses ship Monday-Friday. If you have any questions about your order, we are available by phone, text email or chat.

We offer free ground shipping to United States excluding Alaska, Hawaii and Puerto Rico.

Order Confirmation

Orders are generally shipped on Monday-Friday within 72 hours of placing the order. Note that occasionally shipping times vary. Once shipped, items will be delivered to customers usually with in 5-10 business days depending on location. As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

If you do not shipping confirmation message within 72 business hours after placing your order, contact us by phone at 715-609-2288 or email at info@electricbikesofamerica.com. We are are here to help.

Electric Bikes Of America ships using preferred carriers: UPS, USPS and Fed Ex.

RECEIVING AND INSPECTING FREIGHT SHIPMENTS. 

If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required").

When you receive your shipment, ask the carrier the following questions: 

1. Is it damaged? Do not sign the receipt before inspecting for damage. Check for holes, water stains, and tears. Pick up cartons if you can. Check for rattling. Listen for something broken inside. Check to see if any packages have been opened or if the sealing tape has been tampered with. 
2. Is the piece count correct? Count the pieces and match the number on the delivery receipt to the number you have counted. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. Sign only for the type of unit you receive. For example: two pallets. Don't sign for the number of packages that are supposed to be on the pallet. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. 

If your delivery doesn't check out, do the following: 

1. If only partially damaged or short, accept it and note exceptions on the delivery receipt and photograph the shipping box.  Do not refuse the shipment unless you are uncomfortable accepting the merchandise.
2. Email our team with your findings to info@electricbikesofamerica.com

How to note exceptions: 

1. Damage Notations: Be specific. Describe the damage accurately. Pinpoint the locations of all defects. Take a picture of all four sides of the shipping box.

2. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. Then write down the number of pieces missing and note them as "short." 
3. Signatures: Write down all exceptions on both copies of the delivery receipt. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). After the driver signs, you sign also. 

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.