Shipping

Shipping Policy

Most of our warehouses ship Monday-Friday. If you have any questions about your order, we are available by phone, text email or chat.

We offer free ground shipping to United States excluding Alaska, Hawaii and Puerto Rico.

 

Order Confirmation

Orders are generally shipped on Monday-Friday within 72 hours of placing the order. Note that occasionally shipping times vary. Once shipped, items will be delivered to customers usually with in 5-10 business days depending on location. As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we start processing your order! If your item is on back order and needs made it might be 1-2 days before shipment. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.



Cozy Threads by Tricia ships using preferred carriers: UPS, USPS and Fed Ex.

 

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.