E-FAT-STEP Eunorau Electric Bike

12.5Ah High Capacity Battery
Running on a 48-volt system, as well as a 12.5Ah battery, this ebike can reach up to an estimated max of 40 miles (64 km) with pedal assist. The locking removable battery located beneath the bike’s saddle, not only keeps the centre of gravity low and overall weight well- balanced, but also makes it convenient and easy to charge.

Specifications

The 20" Fat Tire Model E-FAT-STEP E-Bike Specifications

MOTOR: 48V/500W brushless DC hub motor HIGH TORQUE installed in the rear wheel

FRAME: Aluminum alloy 16.5 inch

BATTERY RANGE: 40-50 Miles*

BATTERY CHARGING TIME: 4 - 6 hours

BATTERY TYPE: Lithium-Ion

BATTERY CAPACITY: 48V/12.5Ah

BOX DIMENSIONS:  (cm) 98 L x 48 W x 72H

THROTTLE: Thumb Throttle (power at your hand is always available)

DISPLAY: LCD panel

HEADLIGHT:  Front LED Headlight

TAILLIGHT: YES

REAR RACK: INCLUDED

Fender: INCLUDED

RIMS: 20 inch Black Alloy

SPOKES: Stainless Steel

TIRES: Krusade Sport Tires 20 x 4.0 

GEAR SHIFTING: SHINANO Derailleur 7-Speed Freewheel

SHIFTER: Shimano Push-Button 7 speed

SPROCKET: 48T chain-wheel crank

BRAKES: Promax DISC Brakes Front 160mm and TEKTRO Rear Disc Brake 160mm with Motor Cut-Off Sensor in Brake Handles

HANDLEBAR: Adjustable Stem for Comfort - Matte Black 

SADDLE:   Comfort Saddle with Suspension

PEDALS: High-Quality Folding Nylon Pedals

MANUAL: INCLUDED

TOOL:  INCLUDED

100% Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Shipping 

Shipping Policy

Most of our warehouses ship Monday-Friday. If you have any questions about your order, we are available by phone, text email or chat.

We offer free ground shipping to United States excluding Alaska, Hawaii and Puerto Rico.

Order Confirmation

Orders are generally shipped on Monday-Friday within 72 hours of placing the order. Note that occasionally shipping times vary. Once shipped, items will be delivered to customers usually with in 5-10 business days depending on location. As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

If you do not shipping confirmation message within 72 business hours after placing your order, contact us by phone at 715-609-2288 or email at info@electricbikesofamerica.com. We are are here to help.

Electric Bikes Of America ships using preferred carriers: UPS, USPS and Fed Ex.

RECEIVING AND INSPECTING FREIGHT SHIPMENTS. 

If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required").

When you receive your shipment, ask the carrier the following questions: 

1. Is it damaged? Do not sign the receipt before inspecting for damage. Check for holes, water stains, and tears. Pick up cartons if you can. Check for rattling. Listen for something broken inside. Check to see if any packages have been opened or if the sealing tape has been tampered with. 
2. Is the piece count correct? Count the pieces and match the number on the delivery receipt to the number you have counted. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. Sign only for the type of unit you receive. For example: two pallets. Don't sign for the number of packages that are supposed to be on the pallet. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. 

If your delivery doesn't check out, do the following: 

1. If only partially damaged or short, accept it and note exceptions on the delivery receipt and photograph the shipping box.  Do not refuse the shipment unless you are uncomfortable accepting the merchandise.
2. Email our team with your findings to info@electricbikesofamerica.com

How to note exceptions: 

1. Damage Notations: Be specific. Describe the damage accurately. Pinpoint the locations of all defects. Take a picture of all four sides of the shipping box.

2. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. Then write down the number of pieces missing and note them as "short." 
3. Signatures: Write down all exceptions on both copies of the delivery receipt. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). After the driver signs, you sign also. 

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.