DESCRIPTION

The ARES from Maui Bikes is an electric fat bike that will allow you to explore new trails in the forest or on the road, winter or summer. The combination of its 500W Bafang motor and its Samsung battery offers you peace of mind during your rides. Enjoy exceptional comfort while riding the ARES thanks to the 100mm tires it is mounted on, its suspension fork and its hydraulic brakes that will ensure safe braking.

An electric fat bike to ride through forests and roads, summer and winter.

SPECIFICATIONS 

 Frameset

• MOTOR: BAFANG 48V/500W brushless rear hub motor.
• CONTROLLER: 48V/500W/18A
• BATTERY TYPE: SAMSUNG 48V/15AH Lithium battery, removable with security lock
• RANGE: 35-45 miles subject to ambient temperature, rider weight and ride style
• POWER ASSIST: 5 Levels of power assisted pedaling
• THROTTLE: On demand thumb throttle
• BATTERY CHARGER: 48V Smart charger, LED status, with CE certificate
• BATTERY CAPACITY: 5000 mAh

Accessories (included)

• Display
• Front & Rear LED Lights
• Front & Rear Fenders
• Rear Integrated Cargo Rack
• Kickstand
• Alloy pedals

What's In The Box

WARRANTY

Ride with confidence with Maui Bikes!
At Maui Bikes, we are dedicated to providing you with a worry-free cycling experience. Our warranty reflects our commitment to quality and customer satisfaction. If you have any issues or questions regarding your warranty, please do not hesitate to contact our dedicated customer service team. We are here to assist you in making the most of your Maui electric bike.

WARRANTY
We take pride in offering you complete peace of mind when you choose our exceptional electric bikes. At Maui Bikes, we are committed to providing superior quality and unmatched durability in each of our products. That's why we offer comprehensive warranties to accompany you throughout your cycling journey.

Electronic Parts Warranty: 1 Year
We understand that electronic components are crucial for optimal electric performance. Therefore, we provide a 1-year warranty on all electronic parts of your bike, including the battery, motor, controller, charger and display. This warranty covers manufacturing defects, ensuring that your electric bike remains in perfect working condition.

Frame Warranty: 10 Years
The frame of your bike is the foundation of its stability and sturdiness. At Maui Bikes, we have complete confidence in the quality of our frames. That's why we offer a 10-year warranty on the frame of your electric bike. This warranty covers manufacturing defects in the frame, ensuring that your bike stays strong and reliable for all your adventures.

Original Owner Only
Please note that our warranty is non-transferable and applies only to the original owner of the electric bike.

We hope you enjoy every moment riding your Maui Bike, and our warranty gives you the peace of mind to explore new horizons with confidence.

100% Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and buy one, get one free offers are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Shipping

Shipping Policy

Most of our warehouses ship Monday-Friday. If you have any questions about your order, we are available by phone, text email or chat.

We offer free ground shipping to United States excluding Alaska, Hawaii and Puerto Rico.

Order Confirmation

Orders are generally shipped on Monday-Friday within 72 hours of placing the order. Note that occasionally shipping times vary. Once shipped, items will be delivered to customers usually with in 5-10 business days depending on location. As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

If you do not shipping confirmation message within 72 business hours after placing your order, contact us by phone at 715-609-2288 or email at info@electricbikesofamerica.com. We are are here to help.

Electric Bikes Of America ships using preferred carriers: UPS, USPS and Fed Ex.

RECEIVING AND INSPECTING FREIGHT SHIPMENTS. 

If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required").

When you receive your shipment, ask the carrier the following questions: 

1. Is it damaged? Do not sign the receipt before inspecting for damage. Check for holes, water stains, and tears. Pick up cartons if you can. Check for rattling. Listen for something broken inside. Check to see if any packages have been opened or if the sealing tape has been tampered with. 
2. Is the piece count correct? Count the pieces and match the number on the delivery receipt to the number you have counted. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. Sign only for the type of unit you receive. For example: two pallets. Don't sign for the number of packages that are supposed to be on the pallet. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. 

If your delivery doesn't check out, do the following: 

1. If only partially damaged or short, accept it and note exceptions on the delivery receipt and photograph the shipping box.  Do not refuse the shipment unless you are uncomfortable accepting the merchandise.
2. Email our team with your findings to info@electricbikesofamerica.com

How to note exceptions: 

1. Damage Notations: Be specific. Describe the damage accurately. Pinpoint the locations of all defects. Take a picture of all four sides of the shipping box.

2. Shortage Notations: If part of shipment is missing, write the number of pieces actually delivered on the delivery receipt and circle it. Then write down the number of pieces missing and note them as "short." 
3. Signatures: Write down all exceptions on both copies of the delivery receipt. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). After the driver signs, you sign also. 

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.